Shipping

General lnfo

  • Payment from your credit card will be immediately charged.
  • No PO Box, we only ship to physical addresses.

patio Furniture

Adirondack furniture can be shipped within 2 business days. Some of our furniture is shipped between 1-2 weeks. Custom orders can take up to 4 weeks before shipment. Items are shipped via UPS or Fedex.

Gazebo, Pavilions, & Pergola Kits

Gazebo kits & Pergolas are shipped between 2-7 weeks. Peak season may extend lead times. Items are shipped via a trucking agency. The cost of shipping may vary based on location. Kits are dropped off curbside delivery. Shipments come with an easy step by step assembly manual that is crated and wrapped for protection.

Engineered drawings may extend the lead time 3 weeks. 

Preparation for Delivery

  • Gazebo kits are shipped via a freight trucking agency. A truck and trailer must be able to fit to the desired location.
  • Be sure to check for low hanging tree branches and septic systems that could be in the path of delivery. Branches hanging lower than 12 feet should be trimmed.
  • Kits are dropped off curbside delivery. Shipments come crated and are wrapped for protection. All kits are provided with an easy step by step assembly manual. Once your structure is purchased, an approximate day of delivery will be emailed to you and then a follow up email for an exact delivery date.

Day of the Delivery

  • The trucking agency will call you to confirm your shipment is on schedule. Typical delivery time is between Monday – Friday 8:00 a.m. – 6:00 p.m. EDT. Usually there is a 1-3 hour delivery window. 
  • Delivery drop off location must be easily accessible for the truck and trailer.

Fully Assembled Gazebos 

Fully Assembled gazebos can be shipped within 300 miles of Rhode Island. Gazebos larger than 12 feet are not permitted on most roadways. Please contact us directly for more information on shipping fully assembled products over 12 feet wide.

Structures are usually shipped between 4-8 weeks. Pricing may vary based on location. The structures are shipped via a trucking agency. At the discretion of the driver you may mark the location on your property where the structure can be off loaded. A clear and open access is required for the delivery truck to drop off the structure from the loaded trailer. Some sizes are not possible to deliver fully assembled due to roadway constraints.